Account

Subscription & billing

Everything about plans, payments and cancellation. Billing is handled through Stripe, and all your controls live on Profile.

#Choosing a plan

  1. 1
    Pick a plan

    Compare options on Pricing.

  2. 2
    Complete checkout

    Payment is processed securely by Stripe.

  3. 3
    Access unlocks automatically

    Once payment confirms, your license activates and the resource download appears on Profile.

#Managing your subscription

From Profile you can:

  • Check your current subscription status and renewal/expiry date.
  • Review your payment history (amount, status, date).
  • Open the Stripe billing portal to update payment method, change plan, or cancel.

#Cancelling

  1. 1
    Open Profile

    Go to Profile and click the manage/cancel subscription action.

  2. 2
    Confirm in Stripe

    You're taken to the Stripe portal to confirm the cancellation.

  3. 3
    Verify back on Profile

    You're redirected back; your status updates to reflect the change.

Access until period end
Cancelling stops the next renewal - you keep access until the end of the period you've already paid for.

#If a payment fails

  • Retry from the Stripe portal or through your card provider's flow.
  • Wait a moment for the status to refresh on Profile.
  • If the status stays wrong, contact support with the timestamp and your account email.
Account frozen?
If your account is frozen (e.g. a failed renewal), Profile shows a banner with the reason and dashboard access is limited until it's resolved. Settling the payment or contacting support restores access.

#Useful links

  • Pricing - plans and what each includes.
  • Profile - your billing controls and download.
  • Contact - reach support for anything billing-related.
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