Refund Policy
Last Updated: 7/21/2026
1. Digital Products and Services
twisteAC provides digital services (API access and downloadable RedM resources). Due to the nature of digital goods and immediate access, all sales are considered final once the service is activated and the license key is generated.
2. Subscription Cancellations
You may cancel your monthly or yearly subscription at any time through the dashboard or by contacting our support team via Discord. Cancellation will prevent any future billing cycles. However, we do not offer prorated refunds for the remaining time in your current billing cycle. You will continue to have access to twisteAC until the end of your paid period.
3. Exceptional Circumstances
We understand that exceptional circumstances can take place. We may, at our sole discretion, offer refunds in the following situations:
- Major unforeseen technical issues originating from our service that completely prevent usage for an extended period.
- Duplicate accidental billing.
4. Compatibility Issues
We highly recommend utilizing our provided trial periods to ensure full compatibility with your specific RedM server architecture and installed resources. We do not issue refunds based solely on compatibility conflicts with third-party, custom, or heavily modified scripts discovered after a purchase is made. Our primary support is guaranteed for VORP Core.
5. Reaching Out
If you believe you qualify for a refund under exceptional circumstances, please open a non-public ticket in our official Discord server within 7 days of the transaction. Outline your issue clearly, and our team will evaluate your request.